| Issue ID | 1455076 |
| Internal NHTSA # | 11080622 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2013 |
| File date | 21/03/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | This is regarding recall number nhtsa 17v627 and manufacturer # 2017100005. Summary of recall: daimler ag (dag), the manufacturer of mercedes-benz vehicles, has determined that on certain b-class electric, c-class, e-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash. I contacted an authorized mercedes-benz dealer and was told the part to fix the recall issue is not yet available. I find this unacceptable given it could "cause a risk of injury to the driver and might increase the risk of a potential crash". What recourse do i have regarding this and to ensure my vehicle is repaired & safe in a more timely manner? It has now been over 5 months since the recall was issued! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RALEIGH, NC |
| VIN pattern | WDDGF8AB7DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |